Legal notice
Legal Notice
Effective Date: September 16, 2026
This Legal Notice provides important information regarding Lunelle Willow Craft, our online retail operations, and the general conditions applicable when customers and visitors access, browse, purchase from, or otherwise interact with our online store. Lunelle Willow Craft may offer handcrafted-style home accessories, decorative merchandise, craft supplies, organization products, textile items, kitchen and household accessories, and other creative lifestyle products.
1. Store Identity
This online retail store operates under the name Lunelle Willow Craft.
Throughout this Legal Notice, “Lunelle Willow Craft,” “we,” “us,” and “our” refer to the operator of the store. “You,” “your,” “customer,” “visitor,” and “user” refer to individuals who access, browse, communicate with, purchase from, or otherwise interact with our online services.
Our online storefront may use Shopify's e-commerce infrastructure together with independent providers supporting payments, communications, analytics, order processing, fulfillment, logistics, and related operational functions.
2. Scope of Our Collections
Lunelle Willow Craft provides online access to merchandise intended for creative projects, household organization, decoration, kitchen and dining use, gifting, and everyday lifestyle applications.
Depending on current inventory, collections may include:
craft and DIY accessories;
decorative home products;
textile and fiber-based merchandise;
kitchen accessories;
dining and serving products;
storage and organization items;
baskets and containers;
creative project supplies;
artisan-style household accessories; and
complementary lifestyle merchandise.
Product selections may change periodically according to availability and collection updates.
3. Meaning of Our Store Name
The terms “Willow” and “Craft” form part of our store identity and branding.
The store name does not mean that every product is made from willow, handmade, locally manufactured, artisan-produced, or individually crafted.
Customers should rely on the applicable product description for information regarding materials, manufacturing methods, origin, and construction.
4. Product Information
We make reasonable efforts to provide clear and useful information concerning merchandise offered through Lunelle Willow Craft.
Product pages may include information regarding:
dimensions;
weight;
capacity;
quantities;
materials;
colors;
finishes;
package contents;
intended applications;
compatibility; and
care instructions.
Customers should review relevant product information before purchasing and using merchandise.
5. Dimensions and Measurements
Where dimensions are important to the intended application, customers should verify measurements before ordering.
Minor differences may occur because of:
manual measurement;
manufacturing tolerances;
material characteristics;
cutting processes; or
handcrafted production methods.
Photographs should not be relied upon as exact representations of physical scale.
6. Natural Materials
Certain products may incorporate wood, bamboo, wicker, rattan, natural fibers, cotton, linen, or other naturally derived materials.
Natural merchandise may reasonably differ in:
grain;
texture;
shade;
fiber appearance;
pattern;
coloration; or
surface characteristics.
Such differences may be inherent to the material and do not necessarily indicate a defect.
7. Woven and Basket Products
Where woven baskets, containers, organizers, or decorative products are offered, minor differences in shape, weave density, texture, or dimensions may occur.
Woven products should not be overloaded beyond their reasonably intended capacity.
Customers should keep natural-fiber merchandise away from excessive moisture, prolonged outdoor exposure, or direct heat unless specifically described as suitable for those conditions.
8. Handmade and Hand-Finished Merchandise
Products expressly described as handmade, handcrafted, hand-finished, or artisan-produced may contain reasonable variations between individual pieces.
Differences may involve:
dimensions;
coloration;
decorative details;
texture;
stitching;
pattern placement; or
finish.
These variations may contribute to the individual character of handcrafted merchandise.
9. Textile and Fabric Products
Textile merchandise may contain natural, synthetic, or blended fibers.
Depending on the material and construction, ordinary characteristics may include:
wrinkling;
stretching;
softening;
shrinkage;
pilling;
fading; or
texture changes.
Customers should follow applicable care instructions.
10. Product Colors
We endeavor to represent product colors as accurately as reasonably possible.
Actual merchandise may differ slightly from online images because of:
photography;
lighting;
electronic display settings;
natural materials;
dye lots;
printing processes; or
manufacturing variations.
Exact reproduction of every shade, pattern, texture, or finish on electronic displays cannot be guaranteed.
11. Craft and DIY Merchandise
Crafting products should be used consistently with their intended purpose and applicable instructions.
Customers undertaking DIY projects remain responsible for evaluating the suitability of:
materials;
tools;
measurements;
adhesives;
fasteners;
surfaces; and
construction techniques
for their intended project.
12. Sharp Craft Components
Certain craft products may include needles, pins, scissors, cutting components, pointed tools, or similar items.
Such products should be handled carefully, stored securely, and kept away from young children and pets.
Damaged sharp components should not continue to be used where their condition could create an unreasonable safety risk.
13. Small Parts
Beads, buttons, clips, decorative pieces, fasteners, and similar craft components may present choking or ingestion hazards.
These products should be kept away from babies, young children, and pets unless specifically identified as suitable for them.
Craft supplies are not automatically toys.
14. Adhesives and Crafting Compounds
If Lunelle Willow Craft offers adhesives, markers, coatings, bonding products, paints, or similar craft materials, customers should follow applicable instructions and warnings.
Depending on the product, appropriate consideration may be required for:
ventilation;
drying time;
skin contact;
surface compatibility;
temperature;
storage; and
cleanup.
Customers should test products on an inconspicuous or spare material where appropriate.
15. Finished Craft Projects
Products purchased from Lunelle Willow Craft may be incorporated into decorations, household items, gifts, accessories, or other finished projects.
Because we generally do not control a customer's design, additional materials, workmanship, tools, construction methods, or final intended use, customers remain responsible for evaluating the suitability and safety of their completed projects.
16. Kitchen Accessories
Where kitchen merchandise is offered, customers should follow product-specific instructions and use products only for their intended applications.
Unless expressly stated otherwise, customers should not assume that every kitchen product is:
oven-safe;
microwave-safe;
dishwasher-safe;
freezer-safe;
stovetop-safe; or
suitable for direct flame.
Applicable temperature and appliance limitations should be reviewed before use.
17. Food-Contact Merchandise
Products expressly intended for preparing, serving, consuming, or storing food should be cleaned and maintained appropriately.
Decorative baskets, containers, trays, or other household merchandise should not automatically be considered suitable for direct food contact unless specifically identified for that purpose.
Customers remain responsible for ordinary food hygiene and safe handling practices.
18. Serving and Dining Products
Plates, bowls, drinkware, trays, serving accessories, utensils, and similar products should be used consistently with their intended applications.
Where relevant, customers should verify whether merchandise is suitable for:
hot foods;
hot beverages;
acidic ingredients;
microwave use;
refrigeration; or
dishwasher cleaning.
Decorative merchandise should not automatically be treated as functional tableware.
19. Heat Safety
Products exposed to cooking temperatures or hot food and beverages may remain hot after use.
Customers should use appropriate protective measures and keep hot merchandise away from children, pets, combustible materials, and heat-sensitive surfaces.
Products not specifically designed for high temperatures should not be exposed to open flames or excessive heat.
20. Glass, Ceramic, and Fragile Products
Glass, ceramic, stoneware, mirrors, and other fragile merchandise require appropriate handling.
Customers should inspect breakable products before use.
Products displaying significant cracks, chips, sharp edges, or structural damage should not continue to be used where their condition could create an injury or contamination risk.
21. Storage and Organization Products
Baskets, containers, shelves, racks, organizers, and holders should be used within their intended capacities.
Customers should consider applicable:
dimensions;
weight limitations;
mounting requirements;
assembly instructions; and
placement recommendations.
Overloading or unstable placement may reduce product stability or useful life.
22. Assembly
Certain products may require assembly.
Customers should follow applicable instructions, use the correct components and tools, and ensure that fasteners and connections are properly secured.
Assembled products should be checked for stability before regular use.
23. Installation and Mounting
Decorative or organizational products requiring wall, cabinet, furniture, door, or other surface installation should be mounted appropriately.
Different surfaces may require different anchors, screws, fasteners, or installation methods.
Customers are responsible for determining whether the mounting surface and installation method are appropriate for the anticipated load.
Qualified assistance should be used where specialized technical expertise is required.
24. Cleaning and Care
Appropriate care may help preserve product appearance, hygiene, functionality, and useful life.
Customers should follow applicable instructions regarding:
washing;
drying;
soaking;
abrasive cleaners;
chemical cleaners;
moisture;
heat;
sunlight;
polishing; and
storage.
A cleaning method appropriate for one material may damage another.
25. Decorative Products
Decorative merchandise should be positioned and used with reasonable care.
Customers should consider:
stability;
product weight;
breakability;
nearby heat sources;
moisture exposure;
mounting requirements; and
accessibility to children or pets.
Decorative products are not automatically suitable for food contact, outdoor use, or other specialized applications.
26. Indoor and Outdoor Use
Unless expressly identified as appropriate for outdoor environments, merchandise should generally be treated as intended for indoor use.
Prolonged exposure to rain, sunlight, humidity, wind, freezing temperatures, or extreme heat may affect materials, finishes, color, or structural integrity.
27. Product Photography
Product photographs are intended to provide a reasonable visual representation of merchandise.
Props, furniture, food, flowers, tools, craft materials, or other decorative objects appearing in photographs may be used for presentation purposes and are not necessarily included.
Customers should review the written description and package contents to determine what is included with the purchase.
28. Accuracy of Store Content
Lunelle Willow Craft makes reasonable efforts to maintain accurate and current information throughout its online store.
Occasional errors, omissions, typographical mistakes, or outdated information may nevertheless occur concerning:
descriptions;
measurements;
materials;
colors;
photographs;
compatibility;
prices;
promotions; or
availability.
We may correct or update information when reasonably necessary.
Any correction materially affecting an existing transaction remains subject to applicable law and mandatory consumer protections.
29. Product Availability
All merchandise offered through Lunelle Willow Craft is subject to availability.
Inventory may change because of customer demand, supplier availability, seasonal collections, manufacturing schedules, product revisions, or discontinuation.
Displaying merchandise through our online store does not guarantee permanent availability.
30. Supplier and Manufacturer Revisions
Manufacturers and suppliers may periodically modify packaging, labels, dimensions, materials, components, colors, finishes, or other characteristics.
Products received may therefore occasionally differ in reasonable, non-material respects from earlier website presentations.
Customers should follow current instructions and warnings accompanying the merchandise they receive.
31. Household Safety
Customers should use merchandise only for purposes reasonably consistent with its design.
Depending on the product, potential risks may involve:
sharp components;
heat;
electricity;
fragile materials;
small parts;
cords;
heavy objects;
unstable placement; or
improper installation.
Products showing significant deterioration that could affect safe use should be discontinued.
32. Children and Pets
General craft, kitchen, decorative, and household products are not automatically designed for children or pets.
Parents, caregivers, and pet owners should provide appropriate supervision and keep unsuitable products and packaging materials out of reach where necessary.
Particular care should be taken with small components, cords, sharp items, breakable products, adhesives, batteries, and heated equipment.
33. Product Safety and Recalls
Lunelle Willow Craft recognizes the importance of consumer product safety.
If we become aware of an applicable product recall, material safety warning, or similar concern involving merchandise offered through our store, reasonable measures may be taken in accordance with applicable requirements and available information.
Customers should discontinue use of recalled merchandise where instructed and follow applicable manufacturer or regulatory guidance.
Nothing in this Legal Notice limits mandatory rights concerning defective, unsafe, recalled, incorrectly described, or materially nonconforming merchandise.
34. Intellectual Property
Original materials owned or lawfully controlled by Lunelle Willow Craft may be protected under copyright, trademark, and other applicable intellectual property laws.
Protected materials may include original:
store branding;
logos;
website text;
photographs;
graphics;
promotional materials;
product presentations; and
website design elements.
Accessing our online store does not transfer ownership of these materials.
Unauthorized reproduction, modification, distribution, republication, licensing, or commercial exploitation is prohibited except where otherwise permitted by applicable law.
35. Patterns, Designs, and Creative Materials
Patterns, templates, illustrations, artwork, designs, instructions, downloadable materials, and other creative works may be protected by intellectual property rights belonging to Lunelle Willow Craft or independent rights holders.
Purchasing or accessing such materials does not automatically transfer copyright or provide unrestricted reproduction or commercial-use rights.
Customers should comply with any applicable licensing or usage terms accompanying those materials.
36. Third-Party Rights
Manufacturer names, trademarks, product images, packaging, descriptions, software, patterns, and other third-party materials may belong to their respective owners.
Displaying or selling third-party merchandise through Lunelle Willow Craft does not automatically establish sponsorship, endorsement, ownership, partnership, or affiliation unless expressly stated.
37. Shopify and Independent Providers
Lunelle Willow Craft may use Shopify and independent service providers to support portions of our online retail operations.
These providers may assist with:
storefront infrastructure;
payment processing;
transaction security;
fraud prevention;
analytics;
customer communications;
order management;
fulfillment;
logistics; and
shipping or delivery.
Independent providers may operate according to their own terms, privacy notices, policies, and operational requirements.
38. External Links
Our online store may contain links to manufacturers, applications, tutorials, social platforms, informational resources, or other independently operated services.
Links may be provided for convenience or additional information.
Unless expressly stated otherwise, Lunelle Willow Craft does not control independent third-party services and cannot guarantee their accuracy, security, availability, content, products, services, or privacy practices.
39. Lawful Use of Our Website
Visitors must use the Lunelle Willow Craft website lawfully and responsibly.
Users must not knowingly:
attempt unauthorized access to systems, accounts, or data;
bypass or interfere with security measures;
introduce malware, viruses, or harmful code;
intentionally disrupt website functionality;
submit fraudulent transactions or misleading information;
impersonate another person or organization for unlawful purposes;
unlawfully obtain, collect, or misuse information;
infringe intellectual property or other legal rights; or
use our services to facilitate unlawful activities.
We may take reasonable measures to protect customers, transactions, systems, and our business from suspected fraud, abuse, cybersecurity threats, or unlawful conduct.
40. Website Availability
Lunelle Willow Craft seeks to provide reliable access to its online store but cannot guarantee continuous, uninterrupted, or error-free operation.
Temporary interruptions may occur because of maintenance, technical failures, software updates, cybersecurity measures, internet disruptions, or issues involving Shopify or independent providers.
We may reasonably maintain, update, modify, restrict, or temporarily suspend portions of our online services for technical, operational, maintenance, or security purposes.
41. General Information Disclaimer
Crafting ideas, household suggestions, project guidance, culinary information, compatibility information, care recommendations, or similar content available through Lunelle Willow Craft is intended primarily for general informational purposes.
Results may vary according to materials, equipment, techniques, environmental conditions, measurements, and individual use.
Such information does not replace manufacturer instructions or qualified professional advice where specialized expertise is required.
42. Limitation of Responsibility
To the extent permitted by applicable law, Lunelle Willow Craft will not be responsible for losses resulting solely from circumstances outside our reasonable control, including failures or interruptions involving independent platforms, networks, manufacturers, suppliers, carriers, or service providers.
Customers remain responsible for reviewing applicable product dimensions, materials, compatibility information, instructions, warnings, temperature limitations, installation requirements, and suitability for their intended use.
Nothing in this Legal Notice excludes, restricts, or modifies any liability, statutory warranty, legal remedy, or consumer protection that cannot lawfully be excluded or limited.
43. Consumer Rights and South Carolina Law
Customers may have rights and remedies under applicable United States federal law, South Carolina law, and other mandatory laws relevant to their transactions.
Nothing in this Legal Notice is intended to waive, diminish, or restrict consumer protections that cannot legally be waived.
If any provision conflicts with a mandatory legal requirement, that requirement will govern to the extent necessary.
44. Related Store Policies
This Legal Notice should be considered together with other policies available through Lunelle Willow Craft, including, where applicable:
Terms of Service;
Privacy Policy;
Shipping Policy; and
Return & Refund Policy.
These policies provide additional information concerning purchases, payments, personal information, order processing, fulfillment, shipping, delivery, returns, refunds, and use of our online services.
45. Changes to This Legal Notice
Lunelle Willow Craft may periodically update this Legal Notice to reflect changes in merchandise, business practices, technology, website functionality, service providers, or applicable requirements.
The current version may be published through our online store with a revised effective date.
No revision is intended to eliminate or reduce mandatory consumer rights or protections that cannot lawfully be waived or restricted.
46. Contact and Legal Inquiries
Questions concerning this Legal Notice, Lunelle Willow Craft merchandise, product materials, dimensions, crafting applications, food-contact considerations, product safety, intellectual property, website content, or other store-related matters may be directed to us using the information below.
Lunelle Willow Craft – Contact Information
Store Name: Lunelle Willow Craft
Address: 3204 Fifth Baxter Xing, Fort Mill, SC 29708, United States
Phone: 901-568-3631
Email: magi@lunellekitchen.store